Use case β€” Logistics & Distribution

A truck breaks down at 6 AM.
Who re-orchestrates 47 deliveries?

Routes disrupted. Drivers reassigned. Customers waiting. Your TMS shows the plan β€” not what to do now. Xenaflow recomputes options and coordinates every actor in real time.

Dispatch Board β€” Monday 06:00 06:00 08:00 10:00 12:00 14:00 T1 D1-D4 D5-D9 D10-D11 T3 D12-D16 D17-D23 D24-D26 T7 D27-D30 D31-D37 D38-D44 VEHICLE DOWN β€” 18 DELIVERIES STRANDED T5 STANDBY D27-D30 D31-D34 (SLA) T2 D45-D47 +D38-D41 T7 down 18 reassigned SLA secured On-time rate 94.2% Resolution 12 min
Real-world scenario

Monday, 5:47 AM β€” Multi-depot distribution center

24 vehicles, 3 depots, 142 deliveries scheduled. One of your refrigerated trucks won't start. By 7 AM, the cascade has already begun.

Vehicle breakdown

Refrigerated truck #7 won't start. 18 fresh deliveries stranded. Cold chain at risk within 90 minutes.

Critical β€” Immediate

Driver absence

Driver B calls in sick at 5:52 AM. His route covers 12 B2B deliveries with fixed time windows.

Critical β€” Time-sensitive

Dock congestion

Depot 2 reports a 40-minute loading delay. 8 departures pushed back, cascading into afternoon slots.

High β€” Cascading

Priority customer at risk

SLA customer (penalty clause) was on the broken truck's route. Delivery window closes at 10 AM.

High β€” SLA breach risk
Xenaflow response

What happens in the
next 12 minutes

Xenaflow detects the disruptions, maps their cascading impact, and generates actionable scenarios β€” before the first call is made.

T+0 min β€” 5:47 AM

Disruption detected

Truck #7 status changes to "out of service." Xenaflow instantly maps the 18 affected deliveries, identifies the SLA customer, and flags the cold chain deadline.

T+2 min β€” 5:49 AM

Cascading impact computed

Driver B's absence cross-referenced. 30 deliveries now at risk across 2 depots. Dock delay at depot 2 factored in. Full dependency map generated.

T+5 min β€” 5:52 AM

3 scenarios proposed

Xenaflow generates three actionable options, each with trade-offs quantified: cost, delay, SLA impact, driver overtime.

T+12 min β€” 5:59 AM

Decision applied, actors coordinated

Manager selects scenario B. Drivers notified with new routes. Depot 2 alerted of sequence change. SLA customer confirmed for 9:30 AM delivery.

Scenarios generated by Xenaflow

Scenario A

Redistribute across existing routes

Split the 18 deliveries across 4 nearby trucks with available capacity. Minimal cost, but 6 deliveries delayed 1-2 hours.

No extra cost 6 delays SLA met
Scenario B β€” Recommended

Emergency vehicle + route swap

Activate standby driver with a replacement vehicle for the 8 priority deliveries. Remaining 10 redistributed. All SLAs met.

Moderate cost 0 delays All SLAs met
Scenario C

Defer non-priority + overtime

Postpone 11 standard deliveries to tomorrow. Add 2h overtime to 3 drivers for priority runs. Lowest disruption footprint.

Low cost 11 postponed SLA met
Impact

The same morning, with and
without Xenaflow

Without Xenaflow Manual coordination
45+ minutes of phone calls

Dispatcher calls drivers one by one, negotiates reassignments manually.

SLA breach β€” penalty triggered

Priority customer delivery missed. Contractual penalty clause activated.

12 deliveries postponed to D+1

No capacity found in time. Customer satisfaction drops.

3 drivers in unplanned overtime

Uncoordinated extensions. Fatigue risk and compliance concerns.

With Xenaflow Orchestrated response
12 minutes to full resolution

Disruption detected, scenarios generated, decision applied β€” all before 6 AM.

All SLAs protected

Priority customer rerouted to standby vehicle. Delivery confirmed at 9:30 AM.

Only 6 deliveries shifted by 1 hour

Minimal impact. Customers proactively notified of updated ETA.

Every actor coordinated instantly

Drivers, depot managers, and customer service aligned via a single decision flow.

Live orchestration

From disruption to resolution β€”
in a single flow

DISRUPTION Truck #7 down Driver B absent 🔍 DETECT 30 deliveries at risk mapped SLA breach Penalty clause CASCADE 3 depots hit Dock delay +40 min Depot 2 XENAFLOW 3 scenarios generated DECISION Scenario B Drivers notified Routes updated Depots realigned SLA confirmed 9:30 T+0 T+2 MIN T+5 MIN T+8 MIN T+12 MIN
Coordination

Every actor, one orchestration
layer

Xenaflow doesn't just alert β€” it coordinates. Each role gets the right information, the right action, at the right time.

Dispatcher

Sees all disruptions on a single screen. Validates the scenario, triggers execution with one click.

Scenario selection Override

Driver

Receives updated route and sequence on their device. No confusion, no phone tag.

New route ETA updates

Depot manager

Loading sequence adjusted automatically. Dock allocation updated to reflect new departure order.

Dock schedule Loading order

Operations director

Full visibility on disruption impact, decision rationale, and KPI trajectory β€” without micromanaging.

Dashboard KPI impact
Measurable impact

What logistics teams
measure with Xenaflow

-72%
Reaction time to disruptions
From 45 min to ~12 min
+18%
On-time delivery rate
Fewer missed windows
-35%
Unplanned overtime hours
Coordinated, not chaotic
0
SLA penalties triggered
Priority always protected
Ecosystem

Plugs into your existing stack

Xenaflow connects to the tools your logistics teams already use β€” no rip-and-replace, just orchestration on top.

TMS

Transportation management systems

SAP TM Oracle TMS Blue Yonder Transporeon Descartes

WMS

Warehouse management systems

Manhattan Associates SAP EWM Blue Yonder WMS KΓΆrber

Fleet & Telematics

Real-time vehicle tracking & telemetry

Samsara Geotab Webfleet Trimble Masternaut

Route Optimization

Planning & scheduling engines

ORTEC PTV Group Kardinal Google OR-Tools

ERP

Enterprise resource planning

SAP S/4HANA Oracle Cloud Microsoft Dynamics Sage X3

Communication

Team alerts & coordination

Microsoft Teams Slack WhatsApp Business Email / SMTP

Custom connectors available via REST API & webhooks β€” if your tool has an API, Xenaflow can talk to it.

Next step

See Xenaflow in action
on your routes

Tell us about your fleet, your disruptions, and your constraints. We'll show you what orchestrated logistics looks like.

Request a logistics diagnostic